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#Navigation>li>a#GlobalSearchNav{padding-right:4px;padding-left:26px}#Navigation>li:hover{cursor:pointer}#Navigation>li:hover>a,#Navigation>li:active>a{color:#FFF}#Navigation>li:hover>a:after,#Navigation>li:active>a:after,#Navigation>li>a:hover:after,#Navigation>li>a:active:after,#Navigation>li>a:focus:after,#Navigation>li.Selected>a:after{transform:scale(1,1)}#Navigation>.Selected{z-index:90}#Navigation>.Selected>a{color:#FFF}#Navigation .Search{width:16px}#Navigation a i{top:2px;left:15px;font-size:20px;position:absolute}#Navigation>li>ul{display:none}#Navigation>.Active>ul{position:absolute;top:34px;left:0;display:block;z-index:99;background:#333;min-width:100%}.RTL 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@media screen,projection,tv,handheld{.OverviewActions{min-height:28px}.OverviewControl{background-color:#FFF}.OverviewControl>div{padding:0 16px 0 8px}.RTL .OverviewControl>div{padding:0 8px 0 16px}.OverviewZoom{float:right;margin:0 10px}.RTL .OverviewZoom{float:left}.OverviewZoom li{display:inline-block}.OverviewZoom a{display:inline-block;line-height:18px;width:20px;text-align:center;margin-top:5px;vertical-align:middle;background:#ccc;color:#333}.OverviewZoom .Active a,.OverviewZoom .Active a:hover{background:#5D5D5D;color:#fff}.OverviewZoom a:hover{border-bottom:0!important;padding-bottom:0!important;background:#BBBBBB;color:#333}.OverviewZoom + .Pagination{height:10px;margin-top:5px;padding-right:12px}.OverviewHeaderMediumLarge div.IconContainer{float:left;width:40px;height:30px;padding-left:4px;background:transparent url(../img/overviewcontrol_line.png) no-repeat bottom right}.RTL .OverviewHeaderMediumLarge div.IconContainer{float:right;padding-left:0;padding-right:4px;background-position:bottom left}.OverviewHeaderMediumLarge div.IconContainer span.Checkbox{display:block;height:14px;width:40px;background:transparent url(../img/overviewcontrol_checkbox.png) no-repeat center}.OverviewHeaderMediumLarge div.IconContainer span.Flag{display:block;height:9px;width:16px;margin-left:10px;margin-top:3px;background-color:#999}.RTL .OverviewHeaderMediumLarge div.IconContainer span.Flag{margin-left:0;margin-right:13px}.OverviewHeaderMediumLarge div.Filter{height:25px;padding-top:5px}.RTL .OverviewHeaderMediumLarge div.Filter{margin-left:0;margin-right:55px}.OverviewHeaderSmall{margin-left:8px;margin-right:8px}#CustomerTickets{position:relative;z-index:1}}
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@media screen,projection,tv,handheld{#TicketOverviewMedium{margin-top:10px}.OverviewMedium{margin:0 16px 8px 8px}.RTL .OverviewMedium{margin-right:8px;margin-left:16px}#EmptyMessageMedium{padding:7px;border:1px solid #DDD;min-height:0}.OverviewMedium li{position:relative;border-bottom:1px solid #C5C5C5;min-height:105px;border-left:1px solid #ddd;border-right:1px solid #ddd}.OverviewMedium li:first-child{border-top:1px solid #ddd}.OverviewMedium li ul.InlineActions{position:absolute;top:-35px;right:0;height:35px;background-color:#777;margin-right:0;padding-left:5px;cursor:auto;transition:all ease-in .2s}.OverviewMedium>li ul.InlineActions.Actions li:after{margin-top:5px}.OverviewMedium li ul.InlineActions li{height:auto;min-height:0;border:none}.OverviewMedium li ul.InlineActions li form{padding-top:7px}.OverviewMedium li ul.InlineActions li form select{font-size:11px}.OverviewMedium li ul.InlineActions li a{color:#fff}.OverviewMedium li ul.InlineActions li:nth-child(even){background-color:transparent}.OverviewMedium li ul.InlineActions li.ResponsiveActionMenu{display:none}.OverviewMedium li ul.InlineActions li.ResponsiveActionMenu:after{content:"";display:inline;float:none;margin:0;margin-left:8px}body.TouchDevice .OverviewMedium li ul.InlineActions li.ResponsiveActionMenu.Opened:after{content:" | ";display:block;float:right;margin:5px 3px}body.TouchDevice .OverviewMedium li ul.InlineActions{top:0;transition:none}body.TouchDevice .OverviewMedium li ul.InlineActions li.ResponsiveActionMenu{display:inline-block}.OverviewMedium li div.Content{padding-top:12px;padding-bottom:12px;cursor:pointer;position:relative;border-left:5px solid #fff;overflow:hidden}.OverviewMedium li:nth-child(even) div.Content{border-left-color:#F5F5F5}.OverviewMedium li:hover div.Content,.OverviewMedium li:hover{border-left-color:#F6A72B!important}.OverviewMedium li:last-child{border-bottom:1px solid #ddd}.OverviewMedium li:nth-child(even){background-color:#F5F5F5}.OverviewMedium div.Checkbox{position:absolute;top:0;left:0;width:35px;height:35px;cursor:default!important}.OverviewMedium div.Checkbox input{margin-top:12px;margin-left:8px}.RTL .OverviewMedium input.Checkbox{left:auto;right:0}.RTL .OverviewMedium div.Checkbox input{margin-left:0;margin-right:8px}.OverviewMedium div.Flag{top:37px;left:8px;position:absolute;width:22px;height:12px;border:1px solid #bbb}.RTL .OverviewMedium div.Flag{left:auto;right:8px}.OverviewMedium div.UnreadArticles{position:absolute;left:4px;top:60px}.RTL .OverviewMedium div.UnreadArticles{left:auto;right:4px}.OverviewMedium li:hover span.UnreadArticles{background-position:0 -40px}.OverviewMedium h2{margin-left:45px;font-size:14px;font-weight:bold;width:97%}.RTL .OverviewMedium h2{margin-left:0;margin-right:45px}.OverviewMedium h2 a{color:#000;display:block}.OverviewMedium table.Infos{margin-top:2px;margin-left:45px;table-layout:fixed;width:97%}.RTL .OverviewMedium table.Infos{margin-left:0;margin-right:45px}.OverviewMedium table.Infos tr:last-child td{padding:0 0 0 10px}.RTL .OverviewMedium table.Infos tr:last-child td{padding:0 10px 0 0}.OverviewMedium table.Infos td{width:16.67%;padding:0 10px 5px 10px;overflow:hidden;line-height:16px;border-left:none;border-right:1px dotted #CCC;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.OverviewMedium table.Infos td>div{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.OverviewMedium table.Infos td:last-child{border-right:none}.OverviewMedium table.Infos td:first-child{padding:0 0 5px 0;border-left:none}.RTL .OverviewMedium table.Infos td:first-child{padding:0 10px 5px 10px}.OverviewMedium table.Infos tr:last-child td:first-child{padding:0}.RTL .OverviewMedium table.Infos tr:last-child td:first-child{padding:0 10px 5px 10px}.OverviewMedium table.Infos td label{display:block;margin-bottom:2px;color:#888;font-weight:bold}.OverviewMedium div.DynamicFieldSeparator{border-bottom:1px dotted #CCCCCC;margin-left:2pc;margin-right:2pc}}
@media screen,projection,tv,handheld{#TicketOverviewLarge{margin-top:10px}.OverviewLarge{margin:0 16px 8px 8px}.RTL .OverviewLarge{margin-right:8px;margin-left:16px}.OverviewLarge .ActionRow{cursor:default}#EmptyMessageLarge{padding:7px;border:1px solid #DDD;min-height:0}.OverviewLarge>li{position:relative;border-bottom:1px solid #ddd;border-left:1px solid #ddd;border-right:1px solid #ddd}.OverviewLarge>li:first-child{border-top:1px solid #ddd}.OverviewLarge>li ul.InlineActions{position:absolute;top:-35px;right:0;background-color:#777;padding-left:5px;height:35px;cursor:auto;transition:all ease-in .2s}.OverviewLarge>li ul.InlineActions li{height:auto;min-height:0;border:none}.OverviewLarge>li ul.InlineActions.Actions li:after{margin-top:5px}.OverviewLarge>li ul.InlineActions li form{padding-top:7px}.OverviewLarge>li ul.InlineActions li form select{font-size:11px}.OverviewLarge>li ul.InlineActions li a{color:#fff}.OverviewLarge>li ul.InlineActions li:last-child 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label{display:block;color:#888;font-weight:bold}.OverviewLarge .ItemActions{cursor:default;position:relative;overflow:hidden;background:#EEEEEE;border-bottom:1px solid #CCC;min-height:28px}.OverviewLarge .Preview{width:60%;float:right}.RTL .OverviewLarge .Preview{float:left}.OverviewLarge .Preview>ul{margin:0 5px 2px;background-color:#FFF;border:1px solid #ccc}.OverviewLarge .Preview li{border:none;min-height:0}.OverviewLarge .Preview h3{margin:0;font-size:12px;background:#E8E8E8;border:1px solid #E1E1E1}.OverviewLarge .Preview li.Active h3{background:#e0e0e0;border-color:#D7D7D7}.RTL .OverviewLarge .Preview li.Active h3{margin-left:0;margin-right:-1px}.OverviewLarge .Preview h3 a{height:17px;padding:0 4px;line-height:16px;color:#A3A09B;display:block;overflow:hidden}.OverviewLarge li:hover .Preview h3 a{color:#5E584F}.OverviewLarge .Preview li.Active h3 a{color:#000}.OverviewLarge li:hover .Preview li.Active h3 a{color:#0E0E0E}.OverviewLarge .Preview h3 .Subject{color:#0F0F0F}.OverviewLarge .Preview h3 .Headline{float:left}.RTL .OverviewLarge .Preview h3 .Headline{float:right}.OverviewLarge .Preview h3 span.DateTime{float:right}.RTL .OverviewLarge .Preview h3 span.DateTime{float:left}.OverviewLarge .Preview li div.HiddenBlock{display:none;border-right:1px solid #E8E8E8;padding-top:0;padding-bottom:0;overflow:auto}.OverviewLarge .Preview li.Active div.HiddenBlock{display:block}.OverviewLarge .Preview li div.HiddenBlock div.Content{padding:5px;line-height:1.3;border:none}.OverviewLarge .Preview .ArticleCount5 li div.HiddenBlock div.Content{height:124px}.OverviewLarge .Preview .ArticleCount4 li div.HiddenBlock div.Content{height:144px}.OverviewLarge .Preview .ArticleCount3 li div.HiddenBlock div.Content{height:164px}.OverviewLarge .Preview .ArticleCount2 li div.HiddenBlock div.Content{height:184px}.OverviewLarge .Preview .ArticleCount1 li div.HiddenBlock div.Content{height:204px}.OverviewLarge .Preview .ArticleCount5 li div.HiddenBlock 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